At Click Wear.Online, we want you to be happy with your purchase. If you need to return or exchange an eligible product, please follow the guidelines below.
π Return & Exchange Guidelines
Product Condition
The product must be unused, unworn, and unwashed. Products may be carefully checked for size or fitting where applicable, but they must remain in their original condition.
Return Period
Return or exchange requests must be submitted within 15 working days of receiving your parcel.
Invoice & Reason
Please return the product with a copy of your invoice and clearly mention the reason for the return or exchange.
Return Shipping
Customers are responsible for sending the merchandise back through a traceable delivery service, such as a courier or registered post.
Delivery Charges
Original delivery charges are non-refundable.
Refund Processing
If a refund is approved, it will be processed within 10 working days after we receive and inspect the returned product.
Return Package
Please clearly mark the package as a βReturn Itemβ to help avoid any delay or confusion during processing.
Product Condition on Return
Items returned in an unsuitable condition may not be accepted for return or exchange.
π§Ό Baby Care & Feeding Products
For hygiene and safety reasons, baby care and feeding items are not eligible for return or exchange.
This may include products such as baby bibs, towels, socks, caps, and other personal baby-care items, where applicable.
π¦ How to Return or Exchange Your Product
1. Repack the Product
Please make sure the item is safely packed in its original condition and include a copy of your invoice with the return shipment.
2. Send the Product
Send the product through a traceable courier or registered post service at your own expense.
3. Contact Click Wear
Before sending a return or exchange, please contact Click Wear.Online so our team can guide you through the process and provide the appropriate return information.
π Customer Support
For questions about returns or exchanges:
Call or WhatsApp: 0301-2998787
Click Wear.Online
Click Wear β Click for Comfort.
Soft. Simple. Comfortable.